Customer Reviews

Freeway Transmissions invites you to read the customer reviews & check rating scores for the repairs and services done at our 3 SLC area transmission repair shops. We hope that when "best auto shops near me" or "best auto mechanics near me" is searched on websites like Google, Yahoo, or Yelp, Freeway Transmissions will be found to have the best customer ratings and reviews than any of the other transmission repair shops in Salt Lake City, West Jordan, or Murray. Please feel free to request a price quote or schedule an appointment at any time using our online forms.
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  • Total Reviews:
  • 81
  • Customer Service:
  • 5
  • Shop Cleanliness:
  • 4.9
  • Repair Timliness:
  • 4.9
  • Cost Estimate:
  • 4.9
  • Would Recommend:
  • 4.9
  • Overall Rating:
  • 5
  • I live in Idaho and my daughter attends the University in Utah. Her car was acting unusual and so we brought it to the folks at Freeway Transmission per a recommendation from a guy at the PEP Boys. First of all, we could have been taken to the cleaners with only a young girl taking her car in for a broad evaluation, which was not even a charged service for having it diagnosed! They provided free computer scan and noted that there was no issue of major importance. The bottom line is that these folks had us over a barrel and did the right thing, no made up fix or charges, they exemplify integrity! Thanks for your excellent service, I would highly recommend Freeway Transmission!

    William Stone
    Eagle Idaho
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  • I started to have an odd noise come from the drivetrain of my Honda Element. Took it to a dealer, who informed me I needed a new transmission. I then took it Freeway in Murray...they did a really thorough transmission check, and discovered it was actually collapsed motor mounts that caused the problem. Had them replaced, along with some maintenance items taken care of, for about half of what the dealership was going to charge. Mario was great, explaining the issues in detail and getting back to me quickly. Highly recommended!

    Pete May
    Salt Lake City Utah
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  • They helped me out quickly and were very accommodating to my schedule. There warranty and 500 mile check up were great

    T Glad
    Draper Utah
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  • Larry is one of the best customer service representative you will ever come across. Thank you once again for taking care of me.

    Shane Larsen
    West valley Utah
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  • Freeway Transmission Manager Mario and his crew are the best. They were honest and treated me like a life time customer, which I am now. Thank you

    Mike McBride
    Taylorsville Utah
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  • I took my 2006 Dodge Dakota to get the transmission fixed, to another supposed well known and trusted shop. @--CO where I had a horrible experience, first they lost my keys, then argued with me that the key they gave me was the key that I had left. Well it was not, in fact the key they gave me only opened up the driver side door and started the truck. Anyway after 4,500 dollars and 30 days in 18 days at the shop they said it was good as new. Yeah right, when I drove it home the fastest I could go was 40mph and the RPM's shot up to near 4,500 and would not shift. I told the other shop about the problem and they wanted to charge me an additional 2,500 dollars to fix it. They also said that it was the transmission "re-learning" how to shift. So needless to say my truck sat for over a year until I called Freeway Transmissions, I spoke with Keith and I tell you what Keith and the rest of the mechanics there really helped me trust mechanic shops again. I told Keith about my experience with mechanic shops and to help me out, they towed my truck for free, diagnosed it for free was able to fix the other shop's F-ups all for under 1,000 dollars. If you have a problem with any of your vehicles I HIGHLY recommend that you take it to these guys. I had to leave my truck there for a few weeks, and they worked with me on storage as well. These guys are truly amazing.

    Timothy Hanson
    West Jordan Utah
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  • My car wasn’t going into reverse. Instead of the shop charging me tons and tons of money to find a part they might not have found, they were able to fix my car with a simple rubber hose, and they did it for free!

    Evonne Lujan
    Magna Utah
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  • I wish I could give them 10 stars. Mario and Gordon in the Murray store location are simply great. They answered all my questions and took care of me from start to finish. I would recommend them to anyone as being more than fair and highly competent in what they do. Do yourself a favor and use them if you have any transmission problems as I found them of high character and extremely honest!

    Patrick Porter
    Salt Lake City Utah
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  • My husband and I needed a rebuilt or new transmission. After pricing around the best bargain for our money was Freeway Transmission. We took it to the West Jordan location and Keith helped us through the process. They actually told us they would rebuild theirselves to save us money...Indeed they did save us 500.00 by rebuilding and over 1000 from the other places we called. (Cough Cough Aamco) They did the work in a timely manner and when we picked it up Keith went through the whole process with us on how the transmission functions. My car runs like a brand new car! We are just thrilled with the whole experience of getting our car repaired. I thought about trading it in, but so glad I did not.....Now I have my car that's paid off and get to enjoy it like when it was new. Thanks Freeway-----I most definitely will recommend you to anyone I know that needs transmission work done. :)

    Gerald Ballard
    West Jordan Utah
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  • Free way transmission is an honest place to take your automobile. Even though they could not find anything wrong with my Acadia they spent 4 hours at no charge to me. I appreciate their help and would tell anyone to use them.

    Scott Stolpp
    Kaysville Utah
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